Bientrix Handcrafted Flatweave Natural Leather Rug

SHIPPING

✈ Most of our products are made on demand. As a result, our shipping and processing times are a bit longer than what you may be used to.

Please allow 3-11 business days for order processing. Some products(chandeliers, lamps, rugs) are processed in 12-21 days. Please check the product description for this detail.  You will be sent a shipping confirmation with a tracking code once your order is sent out.

US, EU, UK, CA, CH, NOR orders typically take 7-12 business days.

International orders typically take 10-20 business days. 

RETURN POLICY

♻ We offer 30 day return window, see our return policy for more details. Free return is available for the EU countries, the USA, and the UK.

RETURNS

2024 HOLIDAY EXTENDED RETURN POLICY

We are offering an extended return policy this holiday season. Any order placed between November 1, 2024 - December 24, 2024, can be returned until January 31, 2025.

At Venetto Design, we select the finest raw materials to manufacture our products. However, even the highest quality materials may depreciate if not properly taken care. To maintain the look of your Venetto Design products throughout the years follow the recommendations below: